Accessibility Statement for Lewisham Flowers

Our Commitment to Accessible Lewisham Flowers

At Lewisham Flowers, we are dedicated to making our online flower ordering service accessible to all customers, regardless of ability or technology. We believe everyone in Lewisham should be able to browse, select, and order flowers online conveniently and independently. Ensuring a seamless and inclusive experience for every customer is at the core of our values and ongoing efforts.

WCAG 2.1 AA Compliance

Lewisham Flowers strives to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These guidelines are internationally recognised benchmarks for accessible web design. Complying with WCAG 2.1 AA ensures that our website content is perceivable, operable, understandable, and robust for as many people as possible. All customers wishing to order Lewisham Flowers can expect a digital environment designed with inclusivity and best practices in mind.

Screen Reader Compatibility

We are committed to ensuring our website works effectively with the most popular screen readers, including those commonly used in Lewisham and throughout the UK. This includes supporting keyboard navigation, providing clear and consistent page headings, and using descriptive alt text for all meaningful images of flowers and arrangements. We continuously review and update our site to maintain and improve compatibility with assistive technologies.

High Contrast and Readability

Lewisham Flowers has been designed with high-contrast colour combinations to ensure the best possible readability for all users, including those with visual impairments. Text is presented at a legible size, and colour is never used as the only means of conveying information. Our accessible design helps every user in Lewisham order flowers online without barriers caused by poor contrast or hard-to-read layouts.

Continuous Improvement for Accessibility

We recognise that accessibility is an ongoing process and are always seeking ways to improve the online experience for our customers. We undertake regular audits, consult best practice guidance, and seek feedback from real users to ensure we continue to break down barriers for those wishing to order Lewisham Flowers online. Our aim is that every resident can use our website with ease, no matter their abilities or technology preferences.

Contacting Us About Accessibility

Your feedback is invaluable. If you encounter any accessibility barriers while ordering flowers on our website, or if you have suggestions for improvement, we encourage you to contact us. Our team is committed to addressing accessibility issues promptly and continuously improving our services for all Lewisham customers. Please reach out via our contact page, and we will do our best to accommodate your needs and ensure a positive experience when you order from Lewisham Flowers.